Patients and Caregivers

Call 1300 392 898 or email for more information.

Already have an appointment? Click here for patient information.

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Seer can help

If you think you are experiencing seizures or fainting spells, Seer’s monitoring service can help you get the right diagnosis fast. Seer helps people who have undiagnosed episodes, who want to confirm a diagnosis, or who need to learn more about their epilepsy.

Why Seer?

  • Short wait times

  • No hospital visits

  • Comfort and convenience

  • Completely covered by Medicare

  • Accessible across many regional areas

  • Help manage your epilepsy with our free app

 

Testimonials

The experience of home monitoring was very enlightening and certainly a lot better than spending a week in hospital
— Terrence Richardson
I could simply take the camera with me and get on with life. We called the camera Foo and he became a pseudo family member.
— Janet Stafford
The staff are great . They are very friendly and approachable and are always willing to trouble shoot any problems as they arise.
— Kaylene Elphinstone
The team at Seer is amazing. We really do appreciate that the monitoring could be done in the comfort of our home and not have to go to hospital.
— Michelle
 

How to get tested

Call 1300 392 898 to get more information. You can also ask your doctor for a referral. The service is completely covered by Medicare (bulk-billed) with a referral and valid Medicare card. We are also a pre-approved TAC provider if you have a claim.  

Current patients

What to expect

After receiving a referral from your doctor, a Seer representative will be in touch to organise your appointment to connect the monitoring system at a Seer clinic.

Make sure to complete the patient registration form before your visit. 

Connection of the monitoring system typically takes 1 hour.

During monitoring, video-EEG-ECG is recorded in the comfort of your home, typically for 4-7 days (max 10 days). You will also be asked to log your events using the Seer app

The monitoring system is disconnected at a Seer clinic. This typically takes 30 minutes.

After monitoring, a detailed report to your referring doctor for follow-up.

 
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Locations

The Seer diagnostic service is available in metro and regional locations across VIC, NSW, ACT, QLD, SA, WA and TAS.

FAQs

Does Seer come to my home?

The appointments to connect and disconnect the equipment occur at one of our specialised clinics. The monitoring period will take place in your home. We do not come to your home for the connection and disconnection appointments. If you have any questions, please get in touch.

Why do you measure both the brain and heart?

The symptoms of epilepsy can easily be confused with a range of different conditions that can be caused by abnormalities in the brain or heart. The Seer monitoring system can determine the origin of your events with more certainty by simultaneously monitoring your brain (EEG) and heart (ECG).

Can my child get monitored?

Seer monitors ages from 12 months and up. The duration of monitoring can vary depending on age to ensure your child is comfortable and with the recommendation of your referring doctor.

How much does at-home monitoring cost?

Our service is fully bulk-billed (no out of pocket expense) for those who have a valid Medicare card and referral from a doctor. 

What should I expect?

A week-long test can be daunting. This is why the Seer team have worked so hard to get this test out of the hospital and into the comfort of your own home. Please give Seer a call on 1300 869 888 and one of our lovely experts will guide you through the process.

How does the test determine if I have epilepsy?

Seer has a team of medical scientists that review the signals collected from your body. The Seer Cloud enables the scientists to quickly and accurately find anomalies in your brain or heart. Once the data is reviewed, the scientists present their findings to an expert neurologist who summarises and concludes the diagnostic report.

Do you watch the videos and listen to my conversations?

Your privacy is taken extremely seriously. Only trained scientists and specialist neurologists will see any data. The video is only reviewed around times where you report a seizure or where Seer scientists find an anomaly in the data.

Can I take public transport to and from my appointments?

Unfortunately, no you cannot. As you are transporting fragile medical equipment you must travel to and from your appointments by car. Also, other people on public transport may find the monitoring equipment confronting or confusing!

Are there any side effects to the test?

There is a chance of skin irritation around the places where the sensors are stuck to the body. Any irritation should clear up and heal quickly after monitoring. If you have any concerns please get in touch. 

How do I get my results?

The results will be sent to your referring doctor who will interpret the report. It is your responsibility to book in a follow-up appointment with your referring doctor to go over the report. We recommend 3-4 weeks after monitoring is completed.

When will my report be ready?

It takes 2-3 weeks to complete the data review and report. After the monitoring period is complete, the Seer scientists review your data and produce a report for your referring doctor. You will be informed via email when the report is complete. If you have any questions regarding the date your report will be completed please get in touch - 1300 888 869.

Can I shower during the testing?

Unfortunately no, but you are still able to sponge bath. Please do not get the equipment wet. While this doesn’t sound ideal, it is the same situation as if you were undergoing testing at a hospital - except you’re in the comfort of your own home! Getting the electrodes connected to your head wet will affect your results.

 Resources

Looking for more information?

These organisations have some great resources to help you learn more and connect with other people with epilepsy.