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Seer App Guide

 

Keeping track of your events is one of the best ways to manage epilepsy. It’s also really hard to do! That’s why we created the Seer app (previously Beagle). Log events via mobile device or with our handy companion button. Events can be reviewed to see long-term patterns and cycles. You may notice your seizures are most common during the morning, or on certain days of the week. You can look at your past event rates to see whether they are going up or down. Stay on top of your medications by recording when you take them. Use the Seer app to share your seizure diary with your doctors as part of your long term management.

Seer is still in development. Please be patient with any issues (we love feedback!)

 
Button

Button

Creating your Seer account

  • You will receive an email from Seer Medical inviting you to activate your account

  • You will receive a bluetooth seizure button when you arrive for your connection

Starting Seer

  • Download Seer. Search for 'Seer Medical' in the App Store or Google Play Store.

  • Open the app and log in using your account details (you will need to use a wifi or data connection the first time you login). NOTE you should have received an email from Seer Medical inviting you to activate your account. Please contact us if you have not received an email.

  • You can report your events via mobile (‘Report Event’), and include additional detail such as event duration or notes

  • You can download your events into an Excel spreadsheet from our web portal (app.seermedical.com)

  • You can report the time you take medication using the medication tab (then click 'Report Medication').

  • You should also see a bluetooth indicator that will allow you to connect your Event Button

Bluetooth Indicator

The Bluetooth indicator shows your button status. Your button will have a unique, randomly generated name i.e. “Orange Sophia”, “Fabulous Tom” ...

Connected
There is a problem. Click on the button for information and help

Reporting Events via Button

  • Once you have connected your button you will be able to click it and log events AS LONG AS you are in range of your phone/tablet.

  • Your phone MUST be running the Seer app to report events (the app can be running in the background, but do not swipe-close your app, disable bluetooth, or switch off your phone). If you do switch off your phone you will need to re-open Seer when you turn it back on.

  • Each time you click a button your phone will record the event time and you will receive a notification confirming that the event has been saved.

  • Buttons have a range of approx 10m. You will not be able to report events using your button if your phone is more than 10m away.

  • Buttons may beep when they become disconnected (i.e. if you move out of range of your phone). You will also receive a notification on your mobile if your button becomes disconnected for any reason.

Reporting Medication

  • There is a separate section (tab) for reporting medication times. This is very similar to reporting events.

  • When you report your first medication you will need to manually enter the drug name and dosage in the notes section. Afterwards this information will be automatically filled in.

Requirements

Seer requires iOS version 9.0 or later, and Android version 4.4 (KitKat) or later. You may need to upgrade your mobile software before downloading Seer.

Button Troubleshooting

  • You may need to wait a little while for the button name to appear when adding a new button

  • Make sure your button is turned on, and bluetooth is enabled on your phone

  • If your phone is taking a while to find your button, try clicking the button once. This may help wake up the transmitter in your button

  • If your phone can’t find your button after more than a couple of minutes you may need to remove (or reset) the button and re-add it

  • If you turn off your phone don't forget to start Seer again when you turn it back on